Last Updated: 2024/09/20
At FULJI TRADING INC, we strive to provide fast and reliable shipping to ensure your order reaches you in a timely manner. Please read our shipping policy carefully to understand how we handle shipping, delivery times, and related procedures.
1. Processing Time
- Order Processing: All orders are processed within 1 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email.
- Delays: Please note that we may experience delays during peak shopping periods, but we will notify you if there is any significant delay in shipment.
2. Shipping Rates and Delivery Estimates
- Shipping Costs: Shipping charges for your order will be calculated and displayed at checkout.
- Delivery Times: Estimated delivery times depend on your location:
- Domestic Shipping: [2 to 15] business days.
- International Shipping: [10 to 20] business days (depending on your location).
Delivery times are estimates and do not account for potential delays caused by customs, weather conditions, or unforeseen circumstances.
3. Shipping Carriers
We partner with reliable carriers such as e.g., FedEx, UPS, DHL, Purolator etc. to ensure safe and timely delivery of your orders.
4. Order Tracking
Once your order has been shipped, you will receive an email notification with a tracking number. You can use this number to track the status of your shipment through the carrier’s website.
5. International Shipping
- We ship to select international destinations. Shipping fees and estimated delivery times will be provided at checkout.
- Customs, Duties, and Taxes: FULJI TRADING INC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
6. Shipping Restrictions
We currently ship to following countries – Canada. . Orders cannot be shipped to P.O. Boxes or military addresses.
7. Lost or Damaged Packages
FULJI TRADING INC is not liable for any products lost or damaged during shipping. If your package is lost or damaged in transit, please contact the shipping carrier directly to file a claim. However, feel free to contact our customer service team for assistance or click here.
8. Missing or Incorrect Orders
If you received the wrong product or your order is missing items, please contact us at by clicking on this line Contact Us within 2 days of receiving your order, and we will work to resolve the issue as quickly as possible.
9. Contact Information
If you have any questions or concerns regarding your shipping, please reach out to us: Contact Us
This shipping policy ensures transparency about your shipping procedures and helps manage customer expectations regarding delivery times, fees, and shipping-related issues. Feel free to adjust any sections to fit your business model.